The Nebraska CLASS Participant Portal will be unavailable this Saturday, October 5, from 8:00 a.m. to 3:00 p.m. CT for routine maintenance. We apologize for the inconvenience.

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A comprehensive introduction the Nebraska CLASS portfolio 
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Answers to commonly asked questions about Nebraska CLASS

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Client Services

How can we help you?

Nebraska CLASS welcomes the opportunity to address your comments and questions. If you cannot find the answer to your question in our Questions & Answers section, please contact us at:

Nebraska CLASS Client Services

Phone: (866) 256-6460
Fax: (866) 256-6459

717 17th Street, Suite 1850
Denver, CO 80202

You may submit questions for the Nebraska CLASS Client Service team using the form below, and a member of the Nebraska CLASS Client Service team will contact you. If you would like to contact a member of the Nebraska CLASS Relationship team, please click here.

Nebraska CLASS Client Service Request Form

Common Questions

  • What is the Nebraska CLASS Online Transaction Portal?

  • The Nebraska CLASS Online Transaction Portal is a secure, Internet-based transaction system that allows registered Nebraska CLASS Participants to self-manage their Nebraska CLASS accounts. The portal is available 24/7, 365 days a year.

  • How does a new Nebraska CLASS Participant receive login credentials?

  • All Participants will receive login credentials via email upon the establishment of their account. If you do not currently have online credentials, please reach out to Client Services at (866) 256-6460 or email clientservices@nebraskaclass.com.

  • How quickly can I expect to receive login credentials?

  • Login credentials will be distributed once a user is added to an account.

  • What is the difference between a wire and an ACH?

  • Wires are funds transferred via the Federal Reserve Wire System and can be processed and received by your beneficiary bank on the same day if the transaction is requested prior to the 1:00 p.m. CT cut-off. ACHs (Automated Clearing House) are processed overnight and are generally available to the beneficiary bank one business day after the transaction request has been made.

Hours of Nebraska CLASS Client Service Operation:

Monday – Friday 8:30 a.m. – 4:30 p.m. CT

 

Daily Cut-off Time for Transactions:

1:00 p.m. CT

 

Updating your Account:

If you would like to update Account Contacts or Authorized Banks on your Nebraska CLASS account, you can do so by navigating to the Administration section of the Nebraska CLASS Online Transaction Portal.

 

Holidays/Early Closures